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Age Well
Senior Services, Inc.

Laguna Woods

Senior Non-Emergency Medical Transportation

Age Well bus photo

Age Well Senior Services’ Non-Emergency Medical Transportation Program provides seniors with transportation to their non-emergency medical appointments including therapy, dentistry, hearing, dialysis, prescription pick-ups, testing and x-rays.

Seniors using Age Well’s transportation service must be at least 60 years of age and reside within the South Orange County designated service area. This includes the cities of Aliso Viejo, Dana Point, Irvine, Laguna Woods, Laguna Niguel, Laguna Hills, Laguna Beach, Lake Forest, Foothill Ranch, Mission Viejo, Ladera Ranch, Newport Beach, Rancho Santa Margarita, San Clemente, San Juan Capistrano and Capistrano Beach. Destination addresses that fall outside of the designated service area are limited to maximum trip length of 15 miles from the client residence to the medical facility.

Professionally trained drivers provide transportation on our modern fleet of accessible buses and vans. Riders pay a $2.00 per one-way trip charge (care attendants and spouse or companion ride free of charge, up to 3 total including client).

Age Well Transportation Program Highlights:

Click here for the transportation application

Title VI Compliance

Title VI Civil Rights Act of 1964

Title VI Compliance document was prepared by Age Well Senior Services, Inc. (AWSS) and approved by its Board of Directors to comply with Title VI of the Civil Rights Act of 1964, including new provisions detailed in U.S. Department of Transportation's FTA Circular 4702.1B, "Title VI Requirements and Guidelines for Federal Transit Administration Recipients."

Notificar al público de los derechos bajo el título VI

AWSS's Title VI Notices to the Public

Age Well Senior Services (AWSS) is committed to ensuring that no person be excluded from the equal distribution of its services and amenities because of race, color or national origin in accordance with Title VI of the Civil Rights Act of 1964.

Title VI Complaint Procedures

As a recipient of federal dollars, Age Well Senior Services, Inc. (AWSS) is required to comply with Title VI of the Civil Rights Act of 1964 and ensure that services and benefits are provided on a non-discriminatory basis. AWSS has in place a Title VI Complaint Procedure, which outlines a process for local disposition of Title VI complaints and is consistent with guidelines found in the Federal Transit Administration Circular 4702.1B, Dated: October 1, 2012.

Any person who believes she or he has been discriminated against on the basis of race, color or national origin by AWSS may file a Title VI complaint by completing and submitting the agency’s Title VI Complaint Form. AWSS investigates complaints received no more than 180 days after the alleged incident. AWSS will only process complaints that are complete.

Download AWSS's Title VI Complaint Form here

Download AWSS's Title VI Complaint Form here (Spanish)